Customer Support

JLG Technologies continues to enhance its products to meet the ever changing needs of correctional agencies. We offer customized support and solutions tailored to meet your specific challenges.

In that spirit, JLG Technologies always welcomes feedback from our valued customers. We look forward to working with you toward the common goal of public safety.

Need help?
Please contact us.

JLG Technologies has a proud history of including correctional practitioners in the design and development of our applications. This partnership helps to ensure that our products meet the needs of both the agency and end user. It doesn’t stop there.

JLG provides the highest level of ongoing customer service and training. These services include remote training for new products and new users, as well as support from our tech support center. We assist our users on an ongoing basis, providing guidance to optimize the power of the Investigator Pro system to solve challenging cases.