The Buying Process

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To see our Investigator Pro™ software in action, contact us for a demonstration.

Investigator Pro and ICER™ work with many of the industry’s inmate telephone systems. If you’d like your correctional facility to have them, ask your inmate telephone system representative about getting them.

If your facility’s inmate telephone system is not supplied by one of our distributors, your facility will need to change providers to buy Investigator Pro or ICER.

County and state agencies change inmate telephone system providers through a periodic Request for Proposal process. The RFP document itself describes the agency’s requirements for a system. Vendors then respond in writing and bid their products.

If you would like your agency’s next inmate telephone system RFP to include a requirement for Investigator Pro or ICER, please contact us. We will give you language that can be included in the RFP document.